We provide shipping to the Continental US, Puerto Rico, Canada and Europe via UPS or USPS. All customs and duties fees are the responsibility of the customer. Items are usually shipped within 24-72 hrs after the order is placed. In the rare event that an order cannot be fulfilled for any reason, we will contact you via email as soon as possible. Once the items are shipped, an email will be sent providing tracking # information. Free shipping, when offered, is usually provided via USPS Priority Mail.